Frequently Asked Questions

Here are some frequently asked questions about our eTimeSaver timesheet scanning and processing system. Hopefully these will answer most of your questions but if you have any more complex questions or require further information, please don't hesitate to contact us.


Pre-Project


Implementation


Training

What level of IT expertise required?

We understand eTimeSaver will be used in organisations ranging from enterprises with dedicated IT staff to smaller projects with limited IT resources. We are happy to document your entire end-to-end requirements, develop, test and install a fully working solution. Any IT literate user, armed with our training, will then be able to manage and run the system to capture and export thousands of timesheets.

Alternatively, if you have the IT resources, we are equally happy to deliver the software, possibly hardware, support and training to allow you to design forms and exports internally. Basic timesheet design does not require a technical developer although some of the more advanced features does.

What kind of training is involved?

Although we have a range of courses designed for all aspects of the eTimeSaver system, we are happy to tailor a course around your particular needs.

For standard data entry operators a couple of hours to cover scanning and data verification is all that is required. For system administrators our standard two day training course will give basic tuition on how to design your timesheets, how to scan and verify them, how to create exports, and how to search and retrieve data using eStore.

Can we arrange the training to be at our offices?

Yes, we actually prefer to attend your site to give bespoke training on your actual system. This allows us to better understand your requirements and to customise the training to your processes.

How many people can we get trained?

As we usually give the training on your site, the maximum number of delegates is usually limited by the space and PC resources you have available. We can provide additional software and workstations if required, although this can take extra time to set up on your site. Typically, we can train four to six delegates sharing two or three PCs.


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